TradeBeyond Limited (“TradeBeyond”, “we”, “us” and “our”) offers a platform, software and services to enable connections among business parties such as buyers (“Buyers”) and suppliers (“Suppliers”) for product development, sourcing and related business purposes (such platform, software and services, collectively, the “Services”) via websites, mobile sites and mobile applications, including: (a) the web and mobile-optimized versions of the websites identified by the uniform resource locator “www.tradebeyond.com” and (b) the mobile applications of TradeBeyond’s platforms (collectively, the “Sites”).
1. Information We Collect and How We Collect ItThe personal information that we may collect about you broadly falls into the following categories:
A. Information You Provide• When you register with us as a Member, you will be asked to provide certain identification and contact information about you and your Company, such as your name, Company name, principal business address, job title, department, phone number, and email address. • Depending on the Services you choose to use, you may be asked to provide some additional information, such as corporate registration, business license and certificate information. • If you decide to subscribe to some of our Premium Services, we will need you to provide certain billing and payment information.
B. Information We Collect Automatically• We collect details of User activities and interactions in the Services, including information related to the products and product requirements that Members may share and communicate between them. • If you contact us (such as via our customer service department, by phone, email or online chat), we may keep a record of your contact information and correspondence, including your questions, comments, feedback, and any additional information we may ask you so we can verify your identity. • We collect certain information from your devices. In some jurisdictions, including countries governed by the General Data Protection Regulation (“GDPR”) of the European Union (“EU”), some of this information may be considered personal information under applicable data protection laws. Specifically, this information may include IP addresses, device type, unique device identification numbers, browser type, broad geographic location (e.g. country or city-level location), browsing patterns and details of how you have interacted with our Sites and Services. In addition, we gather statistical information about uses of the Sites and Services including, browser software, operating system, software and hardware attributes, pages viewed, number of sessions and unique users. Collecting this information enables us to better understand how our Sites are accessed and our Services are used, and we use this information for our internal analytics purposes and to improve the quality and relevance of our Services.
C. Information We Receive From Third Parties• We may receive information about you from Buyers who invite you to join their networks and sign up for our Services. This may include your name, Company, email address, and other contact information.
D. No Information from Children• The Services are not intended for children under the age of thirteen (13) and we do not knowingly collect personal information from children. Per the Terms, Users must be at least eighteen (18) years old or of legal age of consent and fully able and competent to enter into and abide by and comply with the Terms. If we become aware that we have inadvertently received personal information from a User under the age of 13 through the Services, we will delete such information from our records.
2. How We Use Personal InformationWe use the information we collect about you for the following purposes: • Providing you with the Services for which you have registered, and entering into and performing under any contracts we may have with you; • Checking your identity and eligibility to register as a Member in accordance with our Terms; • Setting up / administering your account, including providing your login ID and creating your Member profile; • Personalizing our communications with you;• Facilitating communications between Members via the Services; • Sending you business messages such as those related to payments or expiration of your subscription; • Providing customer service support, including responding to questions and managing claims and/or disputes; • Performing research and statistical analysis to better understand how our Sites are being accessed and how our Services are being used, to identify and develop Services and improve the quality and relevance of our Services; • Diagnosing problems, reducing fraud and software piracy, and protecting you, other Users and Members, as well as TradeBeyond; • Where required by law or where we believe it is necessary to protect our legal rights, interest, and the interests of others, to protect our legitimate business interests and legal rights in connection with legal claims, compliance, regulatory, and audit functions; and • Sending you information about TradeBeyond, new releases and Services, special offers, and similar information, in accordance with applicable laws. Where we are required by applicable law, we will seek your consent prior to sending you communications for marketing purposes. We may also use your personal information for other purposes that are not incompatible with the purposes we have disclosed to you (such as for reasons of scientific or historical research if appropriate technical and organizational measures such as anonymization or encryption are implemented, for protecting the vital interests of you or another party, or for the performance of a task carried out in the public interest or in the exercise of official authority vested in us) if and where this is required or permitted by applicable data protection laws.
4. How we Store your Personal Information
A. Storage and SecurityThe security of your personal information is important to us. TradeBeyond operates or leases secure data networks protected by industry standard firewall and password protection systems. Our security and privacy policies are periodically reviewed and enhanced as necessary. Notwithstanding such measures, remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.Your Member account is protected by a password for your privacy and security. You must prevent unauthorized access to your account and individual information by selecting and protecting your password appropriately and limiting access to your computer or device and browser by signing off after you have finished accessing your account.
B. RetentionWe retain your personal information as long as we have an ongoing legitimate business need to do so, including providing the Services to you or as required or permitted by applicable laws, such as tax and accounting laws. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
5. Cookies PolicyThe Sites employ “cookies” when a User visits the Sites. In general, cookies are small pieces of text that are saved on a website or app visitor’s device by the website server or app. They enable a website/app to remember small amounts of information between pages or visits.
A. Types and Uses of CookiesThe types we use are: • Essential cookies strictly necessary to enable Users to use our Services as they expect and to ensure proper performance, security, and functionality, such as navigating through pages of the Sites, accessing secure portions of the Services, authenticating Users, and helping prevent unauthorized use of a Member’s account. Without these cookies, the Sites and Services cannot function properly;• Personalization and preference cookies, such as those remembering login information or storing a User’s settings and browsing preferences. Loss of these cookies may restrict or make a User’s experience with the Sites/Services less convenient or operational; • Statistical cookies. We use this information for analyzing data in aggregate form to help us better understand how Users access and interact with the Sites and Services and to improve the quality and relevance of our Services. The cookies we use do not contain a User’s name, address, phone number, email address, or anything to personally identify a User. Where required by applicable law, we seek to obtain the User’s consent before using cookies. Where the installation of cookies is based on consent, such consent can be freely withdrawn at any time as described below. We use Google Analytics (“GA”), a web analytics service provided by Google, Inc. that tracks and reports website traffic. GA allows us to analyze use of the Sites/Services by providing us information such as counts of pages viewed on the Sites, the number of unique visitors, number and length of sessions, certain attributes of the browser software, operating systems, and hardware used by visitors of the Sites, and by compiling reports on activities related to the Sites. For more information about Google Analytics cookies, visit:https://support.google.com/analytics/answer/6004245.
B. Managing Cookie PreferencesUsers can manage preferences for cookies directly within the privacy settings of their browsers and devices, including preventing cookie files from being installed or erasing those previously installed. Because each browser and device system handles this differently, you should check the help function of your browser and device for more information. The domain we use to set cookies is tradebeyond.com.
C. Data ControllerTradeBeyond Limited will be the data controller under the GDPR of your personal information provided to or collected by us in connection with the Sites and Services.
D. Your Data Protection RightsYou also may have certain data protection rights (including if you are a “data subject” under the GDPR), which rights you may exercise as described here or by contacting us using the contact details provided below in Section 7 How to Contact Us. • The right to access, rectify, or request deletion of your personal information. You can access your personal information via the Services, and you can make most corrections and updates by logging in to your Member account and editing the information. Please contact us if you need assistance. If you request deletion of your personal information, we will take reasonable efforts to do so upon such request in accordance with applicable law and our retention policy set forth in Section 4.B. above. • The right to object to certain processing of your personal information when it is based on our legitimate interests. • The right to ask us, in some situations, to restrict processing of your personal information or request portability of your personal information. • The right to opt-out at any time of marketing communications, if any, that we send you. You can exercise this right by clicking on “unsubscribe” or “opt-out” options or links we provide or by contacting us. • If we have collected and processed your personal information on the basis of your consent, you have the right to withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.• The right to complain to your local data protection authority about our collection and use of your personal information, but we ask that you please contact us first. We will endeavor to respond to all Users requesting to exercise their data protection rights in accordance with applicable data protection laws.
E. Do Not Track SignalsSome web browsers have incorporated “Do Not Track” (“DNT”) features, which, when turned on, send a signal to the websites you visit indicating you do not wish to be tracked. Because there is not yet a common understanding of how to interpret DNT signals, nor a common definition of “tracking,” we currently do not respond to DNT signals on the Sites.
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