Better Together: Collaborative Order Management in Action

Date: July 28, 2026
Time: 4:00 PM BST / 11:00 AM ET / 8:00 AM PT

Order management remains one of the most critical and time-consuming processes in the retail supply chain. As orders move across multiple stakeholders and systems, relying on spreadsheets, emails, and manual follow-ups to stay informed can make it more difficult to maintain visibility, align teams, and quickly address potential issues.

The challenge is not a lack of communication. It is ensuring that everyone is working from the same real-time view of order status, risks, and actions across the business.

Leading retailers are transforming how they manage orders by creating a single source of truth that connects teams around the same information. With greater visibility, proactive exception management, and streamlined collaboration, teams can focus less on administration and more on driving performance.

Topics include:

• The challenges limiting visibility, efficiency, and responsiveness in traditional order management processes.

• How leading retailers are creating a single source of truth to improve collaboration across suppliers and internal teams.

• Practical strategies for managing by exception, reducing manual effort, and identifying potential delays and risks earlier.

• The impact modern order management can have on operational efficiency, supplier performance, order accuracy, and on-time delivery.