How TradeBeyond empowers Otto International to deliver on its mission

The Challenge

Before TradeBeyond, Otto International was using several systems.

This complexity came from serving different customers worldwide, each with different requirements, and working with different product groups.

Merchandising was related to data. Teams collected and monitored data through email and personal Excel lists.

The Solution

Otto International evaluated TradeBeyond’s system compared with their previous systems and “observed it definitely bring us the efficiency and accuracy of our daily operation.”

More modules and integration meant more data. Product development and order management brought “a higher transparency of the supply chain which can support us to serve better our customer.”

TradeBeyond “can bridge all the parties in one loop.” This includes QC, shipping, and social compliance.

“We've rolled out this system across a multitude of cultures and countries. TradeBeyond has been a fantastic partner in enabling us to deliver on our mission.” – Heidi Stevens, CEO, Otto International

Key Outcomes

• TradeBeyond “helped us to combine all these different requirements and also go into more depth of sustainability of the product but also of the production.”

• “You just click the button to get things done in one shot.”

• “We’ve rolled out this system across a multitude of cultures and countries. We’ve been able to do that seamlessly and the ways of working are becoming more unified across 20-plus countries that we operate in.”

Lasting Efficiencies

“There is an open communication channel between the Otto International project team and the TradeBeyond implementation team. TradeBeyond listens to our requirements, they are open to new suggestions and tries to break new ground.

What impressed me a lot is the project team between TradeBeyond team and the Otto International team. They are working really really hard and really close to make the implementation of the systems successfully.”