How a Pet Supply Chain Found Clarity and Control with TradeBeyond’s Supplier Management

An Eye Towards Building Greater Efficiency 

Chris Smith, General Manager at Pets at Home knew they needed a supplier management solution to begin streamlining their internal and external operational processes in a bid to maintain their lead amongst their competitors. There was a large amount of information and documentation requirements from suppliers and compliance initiatives which would only continue to grow in complexity and volume.  

“The administrative burden of managing suppliers continues to grow as requirements increase across the business. From vendor management and compliance to product documentation and reporting, there’s a constant flow of information to manage. ESG and compliance standards are also evolving rapidly, becoming more complex and demanding. Without a centralized system, we would need significantly more people to handle the same workload, and information would quickly become fragmented and siloed," said Chris Smith, General Manager at Pets at Home. 

Taking Steps Towards Insight and Visibility