Safeway streamlines operations with TradeBeyond

TradeBeyond implemented a fully integrated solution that delivers a complete sourcing, order, quote and PLM system

The Challenge

Despite being one of the largest retailers in North America, Safeway operates in a highly competitive arena where margins are under constant pressure and consumers are relentless in their demand for quality products at low prices. To meet this challenge, Safeway is focused on reducing costs, streamlining workflow processes and expanding their direct sourcing and private label programs. Among the process issues that Safeway faced were challenges with order planning and execution, including manual procedures and high error rates with orders. Supplier collaboration was also a big issue, with tendering and supplier onboarding not running efficiently. Safeway was challenged to meet high quality standards and compliance with regulations such ISF 10+2. As a result, the retailer identified the need for a system that could manage many of these issues and also integrate with existing systems.

The Solution

To address their ongoing challenges Safeway put out a tender to find a third party vendor with an appropriate solution.