Case Study

How Tokmanni-Europris Asia Enhanced Compliance and Supplier Collaboration

Challenges

  • Poor internal coordination weakened supplier collaboration 

  • Managing audit and certification expirations reactively increased compliance risk

  • Growing regulatory and supplier data volume overwhelmed manual processes 

Results

  • Centralized data improved compliance and supplier transparency   

  • Timely alerts enabled proactive management of audit expirations 

  • Strengthened inter-departmental communication improved supplier performance monitoring 

"Centralizing workflows and data has strengthened communication between departments and suppliers, allowing us to manage compliance more effectively."

Szewan Cheng

Managing Director at Tokmanni-Europe Asia

Managing Increasing Compliance and Supplier Data Requirements 

With the growing volume of supplier and regulatory data, Tokmanni-Europris Asia recognized the need to move from manual processes to a centralized approach for managing documentation, audits, and compliance activities. The team conducted a thorough review of available solutions to identify on that aligned with the office’s operational needs and reliability requirements. 

Building a More Connected View 

Implementation of a centralized system has enabled Tokmanni-Europris Asia to improve coordination between teams and enhance collaboration with suppliers. This structured approach supports efficient management of compliance obligations, regulatory requirements, and supplier performance while maintaining a focus on product safety and responsible sourcing. Tokmanni-Europris Asia continues to leverage this approach to ensure consistent supplier performance and compliance in preparation for evolving regulatory requirements. 

The impact of ongoing data centralization efforts has proven effective for their sourcing business in a few ways: 

  • Improved visibility and access to compliance and supplier data across teams 

  • Reduced operational efforts through data transparency – streamlining collaboration 

  • Reduction in compliance risks with timely alerts and proactive management of audit certification expirations. 

About  

Tokmanni Group Oyj is Finland’s largest discount variety retailer, operating an extensive network of physical stores alongside online channels primarily serving Finland and expanding into neighbouring Nordic countries. The company has a market capitalization exceeding EUR 500 million and employs over 6,000 people. Dollarstore, one of Sweden’s largest discount retailers, became part of the Tokmanni Group in August 2023. 

Tokmanni-Europris Asia, based in Shanghai, works with Tokmanni Group, which consists of brands Tokmanni, Dollarstore, Big Dollar, MINY and Clickshoes. They also work with Europris Group, consisting of the Europris and ÖoB. They serve as the sourcing office for these companies and other private label and direct import products from Asia. The office is responsible for supplier assessments, quality oversight, and ensuring compliance with responsible sourcing standards. 

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