Under Armour

What does it take for an Innovative Brand to Move to an Innovative Quality Inspection Platform?

When your brand is built on performance, your supply chain has to perform too. Under Armour found the platform that made that possible.

North America

Challenges

  • Lack of real-time visibility to quality issues delayed resolutions 

  • Difficulty maintaining uniform quality standards across a global organization 

  • Manual inspections created unreliable data 

Results

  • Real-time data replaced paper archives, enabling one source of truth 

  • Standardized workflows created transparency and strengthened supplier relationships 

  • Quality issues resolved and identified faster, reducing overall costs 

"This is truly the best Quality Inspection Platform in the industry. The un-lock of supply chain visibility, correlation tools and unparalleled analytics, gives you the ability to process quality production at the speed of data. Pivot88 (TradeBeyond) gives you the tools to be successful..."

Jo Anne Benson

Senior Director, Global Quality, Under Armour Performance Inc.

The Quality Crisis Hidden in Plain Sight 

Consumers are increasingly aware, demanding and connected. Manufacturing is changing faster than ever, time is limited, and the amount of data available is overwhelming. Brands all over the world have to find innovative ways to get the best products to market faster than their competitors. 

Under Armour is constantly improving its processes and technology in order to maintain its excellence standard. Their journey to standardize quality inspections started in 2013 when the first Tech Packs were created, followed by corporate manuals, SOPs and vendor guides. It took them two years to implement the same quality practices globally. To sustain the new processes, suppliers had to enter inspection results manually, which resulted in poor data due to human error and subjectivity. 

From Paper Trails to Real-Time Intelligence 

Quality is the center of Under Armour’s reason to exist. They needed to find the most effective way to guarantee and maintain quality across the board, with 200+ different suppliers and thousands of workers and auditors. 

Under Armour saw a demo of TradeBeyond’s inspection platform in December 2016 and the project was kicked off in May 2017, with Go Live on November 1st. Within 3 working weeks, TradeBeyond delivered training to 193 factories in four countries (China, Vietnam, Jordan and Panama). Once training was completed, adoption time was 24 hours – thanks to the platform’s support for 9 different languages. As of January 2018, 100% of Under Armours’ final inspections were carried out at TradeBeyond. The solution is implemented in 271 factories and used by 2,200 users. 

About Under Armour 

Founded in 1996 by former University of Maryland football player Kevin Plank, Under Armour is the originator of performance apparel – gear engineered to keep athletes cool, dry and light throughout the course of the game, practice or workout. 

The technology behind Under Armour’s diverse product assortment for men, women and youth is complex, but the program for reaping the benefits is simple: wear HeatGear® when it’s hot, ColdGear® when it’s cold, and AllSeasonGear® between the extremes. 

Under Armour’s mission is to make all athletes better through passion, design and the relentless pursuit of innovation. 

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